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Frequently asked questions about our personalised children’s books

About “The Magic of my Name”

The Magic of my Name is the personalised children's book that reveals the meaning behind the letters of your name. Each child will receive a unique, custom made story that will help them to understand what hidden meaning each of the letters of their name has. To be able to create your personalised book, you only have to select the gender, hair colour and write the name of the boy or girl. Each letter is associated with a unique story which corresponds to a positive attribute. At the end of the book, you will be able to see the name of the child and the special meaning of every letter.

Who is the personalised book for?

“The Magic of my Name” is a personalized book, which is designed for children from 0-8 years old. It’s the perfect tool for children who are learning to read. Being such a special and personal children's product, it also makes the perfect gift for any occasion (baby showers, birthdays, christenings...) as it will be a keepsake for life.

What will the physical book I receive look like?

Each customised book is digitally printed in landscape on a DIN A4 format on glossy paper. You can choose between a soft or hard cover. The number of pages depends on the child's name, but we can guarantee that each personalised storybook will contain a minimum of 38 pages.

In what languages is it available?

"The Magic of my Name" is currently available in more than 15 languages. To see the book in the desired language do not hesitate to visit our website and select your language in the navigation menu. You can also modify the language of the book in the Preview stage and you can even buy your books in several different languages in one order.

How much does the The Magic of my Name cost?

The standard book costs ₹2,110 INRincluding TAX. However, there are a few additional options you can add which will alter the price of the personalised children’s book. For example: for only ₹390 INR extra you can purchase your personalised book in hard cover (2mm thick card) or if you would like the children's book to arrive sooner, you can reduce the delivery time with an additional charge of ₹1020 INR the UK.If you want to have a 100% personalised book, you can personalise the hard cover with the name of your child for ₹550 INR. You can select these options once you've added the book/s to your shopping cart, and you have indicated your personal information and shipping details.
If you have a promotional code, please keep in mind that it is not compatible with our cumulative discount policy, nor is it possible to apply more than one promotional code per order.

How much does delivery cost?

After you entered your delivery address you can select your preferred shipping method. Shipping costs are then calculated and added on to your subtotal. Standard delivery will cost an additional 390 INR. But, if you would like to fast track your order and have it delivered via express, it will cost ₹1020 INR.

What forms of payment do you accept? Can I request an invoice for my order?

We accept payments with credit and debit cards on VISA, MasterCard and American Express. You will also find the option to pay via PayPal. The availability of different payment methods may vary depending on the country.
We do not include the invoice in the order, but in the orders that do not belong to the EU, the invoice is included for customs issues. If you have any questions, please send us an email at:

To which countries do you send the book?

Our book "The Magic of my Name" is sent to more than 70 countries across the world. Once you make your order you can select the country of destination and check the delivery times. If you have a specific question, do not hesitate to contact us.

What is the delivery time for my personalised book?

Don't forget that every book is personalised, and we do not have these books for kids in stock, as they are printed on demand when the user completes their order. Standard delivery takes approximately 10-15 working days. However, if you need it urgently, we can offer you an express delivery service.

What if I made a mistake during the purchase process?

If you have made a mistake in selecting the character, inserting the name, or writing your personal dedication, you have 20 hours after the completion of your purchase to communicate your mistake to us. After this time, we will not be able to make any changes or returns. This is not applicable in cases where the express shipping express has been selected, as these orders are transferred immediately to the printing house. Please contact us at

How can I track my personalised book?

When your personalised book has been printed, you will receive an email notification for the shipment of your order. Unfortunately, the delivery of your book does not include a tracking number. In case of questions or concern, regarding the status of your personalised book, please do not hesitate to contact us, we will be happy to help you.

Can I request a refund or cancellation on my personalised book?

Hopefully there will not be a time or circumstance where you would like to cancel the order for your personalised book. However, you can cancel it in the following situations:

1 - In the first 20 hours after the confirmation of your order (excluding instances with express deliveries)
2 - If we were unable to deliver your order in a period of 35 days after your order, you have the right to request a refund.
3 - In the case of defective products, as soon as you have discovered the damage (inspecting the product as soon as possible after the delivery, and in no case more than 14 days after receipt of the product). Notifications that imply the desire for cancellation have to be notified by email, along with photographic evidence at:

For more information about our refund policy and cancellation you can consult our section: Terms and conditions
If you have made a mistake in selecting the character, insert the name or your special date, or add your personal dedication, you have 20 hours after the completion of your purchase to communicate this to us. After this time, we will not be able to make any changes or returns.
Please contact us at Expedited orders are transferred immediately to the printing house, so no changes will be available.

In case of additional questions, please don’t hesitate to contact us.

Let the magic of numbers, be with you!

The Story Tailors team